Access, correct, export, or delete your personal data · We respond within 30 days
Your data belongs to you. Whether you are a Nuvio One business account holder or an end customer of a business that uses Nuvio One — you have rights over your personal data. Use this page to exercise those rights. We will respond within 30 days of receiving your request.
Get a copy of all personal data we hold about you, including how it is used and who it is shared with.
Download all your data in a portable format (CSV, JSON, PDF) so you can take it elsewhere.
Ask us to fix any inaccurate or incomplete personal information we hold about you.
Request deletion of your personal data from our systems, subject to any legal retention obligations.
Ask us to limit how we use your data while a correction or objection request is being reviewed.
Object to us processing your data for specific purposes, including marketing communications.
Here's what happens after you submit a request:
Tell us who you are, what type of request you're making, and any details we need to locate your data.
We'll send a confirmation to the email you provide. This step protects you — we never share data with someone who can't verify who they are.
We review and action your request. For complex requests we may ask for clarification. If we cannot fulfil a request (e.g. due to a legal obligation to retain certain data), we will explain why.
You will receive a full response by email, including any data files, confirmation of deletion, or an explanation if we were unable to fulfil the request in full.
Complete the form below. All fields marked * are required. If you are an end customer of a business using Nuvio One (not a direct Nuvio One account holder), please include the name of the business in your message.
If you have an active Nuvio One business account, many data requests can be handled directly from your account settings without waiting for a manual review:
| What you want to do | Where to do it |
|---|---|
| Export all your data (contacts, tickets, invoices, files) | Settings → Export Data |
| Update or correct your personal details | Settings → Profile |
| Disconnect Google Calendar or Gmail integration | Settings → Integrations |
| Delete your account and all associated data | Settings → Account → Delete Account |
| Opt out of marketing emails | Settings → Notifications → Marketing |
| Download a specific invoice or document | Invoices → Select invoice → Download PDF |
If you prefer to submit your request directly by email, or if you have a question before submitting:
Nuvio Technologies LLC — Privacy Team
800 Roosevelt Rd, Glen Ellyn, IL 60137, United States
Email: [email protected]
Response time: Within 30 days of a verified request
Urgent security matters: [email protected] — 48 hour response target
If you are not satisfied with our response, EU/UK residents may lodge a complaint with their local data protection authority. California residents may contact the California Privacy Protection Agency.